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Terms of Usage & Privacy policy

If you agree the following 'User Agreement',you will be a member of this PHOENIX SITE and possible to take advantage of various contents and services Head office provides.

Terms of Usage
 
1. Objective

This document (hereinafter referred to as "Agreement") details the terms and conditions set forth to users (hereinafter referred to as "Users") by Hong International, Inc. (hereinafter referred to as "Company") for registration and usage of the Internet information services (hereinafter referred to as "Services") offered by the Company.
 
2. Definitions

The following are definitions of terms used in this Agreement.
  • a. Services: Information service provided over the Internet and mobile devices by the Company
  • b. Company: Hong International, Inc.
  • c. Users: Individual, group, or company that uses the services
  • d. PHOENIX ID Card Number: Unique identifier given to authorize the Users for using the services provided by the Company that require registration and membership
  • e. Registered Member: Following the registration policy as set forth by the Company, Users becomes registered member by purchasing PHOENIX ID Card to obtain an ID Number.
  • f. PHOENIX Shop: A service location that has machine(s) that was sold, leased, or distributed by the Company and provides services for the Users
  • g. play navi: A service that displays a list of Users who are playing games at a PHOENIX Shop using a PHOENIX ID Card
  • h. PHOENIX Shop Search: A service that displays PHOENIX Shop located near the user using the User's mobile device's GPS feature
 
3. ID and Password

ID is a unique name selected by the user during user registration process used in combination with card number located on the PHOENIX ID Card sold by the Company
Password is an arbitrary sequence of 4 or more characters selected by the user during PHOENIX home page user registration process.
 
4. Agreement Effectuation and Amendment

  • a. This agreement is effectuated when the User agrees to this Agreement and registers as a service user according to the process set forth by the Company
  • b. It is assumed that the User has read and fully understood the Agreement when the User clicks on 'I Agree' button attached to this Agreement.
  • c. The Company reserves the right to amend this Agreement at any time so long as it does not violate location information protection and usage policies, contents industry policies, customer protection laws and policies.
  • d. The company may amend this Agreement without Users' agreement in case a law or a policy change goes into effect that affects this Agreement. In this case, the amended Agreement is effectuated on the date that is specified on the website.
  • e. When the Company amends this Agreement, the Company agrees to post the affected policy, the date of effectuation, and the reason for the amendment from 10 days before the effectuation date to a significant period after the date. If the amendment negatively effects the User, the Company agrees to post this information from 30 days before the effectuation to a significant period after the date, as well as notifying the Users electronically (e-mail, SMS, etc.).
  • f. If the User does not notify the disagreement of the amended Agreement within 7 days after the effectuation date, it is assumed the User has agreed to the amended Agreement. If the User does not agree with the amended policy, the User has the right to cancel the user Agreement.
 
5. Governing Law

This agreement is applied on good faith. Any conditions and/or factors not stated in this Agreement are based on standard industry laws and related stipulations.
 
6. Location Information Services

Location information services provided by the Company are as follows.
  • a. play navi service on PC sites, and mobile apps
  • b. Provision of nearby PHOENIX Shop information on GPS maps through mobile apps.
 
7. Usage and Provision of Location Information

  • a.In order to provide service using location information, the Company must specify the intent on the usage agreement and acquire the agreement of the Users.
  • b.In case of dispute, it will be settled by the local governing laws of the region in which the User resides in at the time the dispute was raised by the User and his/her legal representative. In case the User's residence or address is not clear, or the User resides in a foreign country, it will be settled according to the governing laws as defined by the civil courts.
  • c.The company automatically records and archives all information related to usage and provision of location based services for charging fees or customer support between the Company and a third party or the User. This record is to be stored for a period of 1 year.
  • d.In case the Company provides location based information to a third party specified by the User, the Company must notify the user when and why the information was provided every time the information is provided to the communication device used to collect the location information. The Company will notify to a specified communication device or e-mail in case of i) below.
    • - If the communication device used to collect the location information does not have the capability to receive text, voice, or video messages
    • - If the user has requested that he/she be notified through a different means such as online postings
 
8. Changes to Services and Notification of Such Changes

  • a. In case the Company changes or ends the Service, the Company may notify the User of such changes to the e-mail address the User provided during registration.
  • b. If the change or end of the Service affects multiple people, the Company may notify the Users through the website and other notification methods.
 
9. Restriction and Termination of Usage of Services

  • a.The company may restrict or terminate the User from using the Services in case of below
    • i) The User has intentionally or accidentally disrupted the Company's Services
    • ii) The system that is being used for the Service requires maintenance, repair, or upgrade
    • iii) The telecommunication service provider stops providing telecommunication services
    • iv) The Service is disrupted by a state of national emergency, problems with the systems, or too many Users connecting at the same time
    • v) The company decides that the Service cannot be provided due to a critical issue
  • b. When the Company restricts or terminates the Service according to the previous item, the Company must notify the User of the reason and the restriction period.
 
10. Rights of Ownership of Location Information

  • a. The User may fully or partially revoke the agreement for providing location based information to the Company or to the third party at any time. In this case, the Company destroys all data collected and archived regarding the location information and the use of that information.
  • b. The User may request to the Company a temporary stop in the collection and use of location based information at any time. The Company may not deny this request, and must have a technical system in place to support such a request.
  • c. The User may request to view the data listed below, and in case of any errors, may request to correct those errors. The Company may not deny this request without proper reason.
    • i) Archived record of the location information that was collected, used, and provided
    • ii) Record of location information provided to a third party according to privacy laws or other related laws and the reasons for the provision
  • d. The User may execute a. or c. by following a process set forth by the Company.
 
11. Rights of Legal Representative

  • a. The Company must receive an agreement from the User and the User's legal representative for providing location-based services and the provision of the location information to a third party when the user is under the age of 14. In this case, the legal representative has all the rights outlined in section 9 of this Agreement.
  • b. The Company must receive an agreement from the User and the User's legal representative when the user is under the age of 14 if it wishes to use the location information or the archived records of the information beyond what is specified in this Agreement. However, the Company is exempt in the following cases:
    • i) The company needs the information for accounting purposes
    • ii) The information is provided for statistics, study, or market research purposes in such a way that individual users cannot be distinguished or determined
 
12. Rights of Legal Guardian of Children Aged 8 or Under

  • a. For Users that fit the below criteria, the Company assumes that the User has agreed to usage and provision of the location information if a legal guardian has agreed to it.
    • i) Children aged 8 or under
    • ii) Declared incompetent by law
    • iii) Mentally disabled as defined by item 2.2.2 of Welfare of Disabled Persons Act and is seriously disabled as defined by item 2.2 of Employment Promotion and Vocational Rehabilitation of Disabled Persons Act. (This only applies to those who are registered as disabled person according to item 29 of Welfare of Disabled Persons Act)
  • b. The legal guardian of the Users defined above who wish to protect the User by agreeing to the use and provision of location information must provide a written letter of agreement along with a proof of legal guardianship to the Company.
  • c. In case, the legal guardian agrees to the above, he/she has the rights defined in item 10 of this Agreement.
 
13. Designation of Person in Charge of Location Information Management

  • a. The Company appoints a person in charge of location information management who will be responsible for managing and protecting the location information as well as take responsibility for any issues that arise from the use of such information.
  • b. This person is the head of the department that provides location information services.
 
14. Compensation for Damages

  • a. The user may request compensation for damages to the Company in case damage was incurred due to violation of items 15 or 16 of laws related to the location information protection and usage. The Company is liable unless it can prove that the damage was not caused intentionally or accidentally.
  • b. The Company may request compensation for damages to the User in case damage was incurred due to the User violating this Agreement. The User is liable unless it can prove that the damage was not caused intentionally or accidentally.
 
15. Usage Fees

Services is provided free of charge to all registered members who has agreed to this site's agreement and purchased PHOENIX ID Card.
However, the following policy applies to additional paid services.
The User pays fees set forth by the usage fees policy set forth by the Company for the use of additional services.
The Company does not provide additional paid services or renew service usage period unless the User has paid for the services.
The Company does not refund usage fees paid by the User for any reason.
The Company may change usage fees at any time without prior notice. In case usage fees are changed, the service and additional paid services are notified to the User through the web site.
 
16. Responsibility and Duties of the User

The User takes all responsibility for any personal information made public by the User as well as any information the User posts. Further, the User exempts the Company from any responsibility in case a dispute or liability claims that arise due to the use of copyrighted materials by the User.
Also, the User exempts the Company in case of identity theft of ID and/or password which leads changes of web site information that leads to claims, disputes or liability issues.
 
17. Duties of the User and Limitation of Usage
The Company restricts the User from the following when using the Company's Services. In case of violation of the policies set forth below, the Company may remove the User and/or delete any posts made by the User.

  • a. Actions that violate the laws, rules, or etiquettes
  • b. Actions or posts that go against accepted public behavior such as use of overtly sexual description, violent expression, expression that encourages criminal activity, racial discrimination
  • c. Actions that give displeasure to the viewers
  • d. Actions that promote third party such as a corporation, group, or organization
  • e. Actions that deceive the viewers by posting false information
  • f. Actions that defames, gives displeasure to, or causes mental damages to third party such as a corporation, group, or organization
  • g. Actions that purports to collection personal information for third party such as a corporation, group, or organization
  • h. Actions that violate intellectual property rights or copyrights of third party such as a corporation, group, or organization
  • i. Actions that disrupt the operations of the Services
    • i) Any commercial advertising or linking to external websites that the Company deems excessive or inappropriate
    • ii) Attempting to create traffic to the services mentioned in i)
    • iii) Distributing harmful computer virus, code, file, and/or program, or posting information on where to find them
  • j. Other actions that the Company finds inappropriate
 
18. Termination of the Services

The Company may terminate all of part of the Services after notifying the Users for a significant period of time. This notice will be made through the website. The Company is exempt from any liability for damages caused by the termination of the Services to the User if the Service was terminated after the notice has been made.
 
19. Copyrights

  • a. The copyright of any posts made by the User within the Services is owned by the User.
  • b. Any posts by the User within the Services may be searchable and used for the promotion of its Services and the posts may be edited for use. The Company will respect copyright policies, and the User may delete, remove from searchable results, or make private any posts through the customer service center or the management features found within the Services.
 
20. Limitation of Liability

  • a. The Company is exempt from any liability for provision of the Services in case Service cannot be provided due to natural disasters and any force majeure events.
  • b. The Company is not liable for any disruption of the Services due to User's lapse in his/her duties
  • c. The Company is not responsible for the reliability or accuracy of any information, data, or facts posted by the User through the Services
  • d. The Company is not liable for any transactions made between the Users or between the User and a third party through the Services
  • e. The Company is not liable for any services provides from of charge unless there is a specific law regarding the use of such services
 
21. Dispute Resolution

  • a. The Company may request arbitration from the broadcasting committee according to item 40.2 of telecommunication laws in case disputes regarding location based services cannot be resolves between the parties involved
  • b. The Company or the User may request arbitration by personal information dispute resolution committee according to item 33 of Act on Promotion of Information and Communication Network Utilization and information Protection in case disputes regarding location based services cannot be resolves between the parties involved
 
22. Contact Information of the Company

The Company's name and address is as follows.
  • a. Name : Pacific Amusement
  • b. General Manager : Jim Gebhard
  • c. Address : P.O. Box 504419 Saipan MP 96950
  • d. Telephone : 1-670-233-4397
 
23. Governing Law

This Agreement is to be interpreted according to the existing laws in practice, and in case of any disputes against the User, the governing law is that of the region in which the Company resides in.
 
Appendix

  • 1. (Execution date) This Agreement is executed from September 00, 2011.
  • 2. As of September 2011, the person in charge of location information is appointed as follows.
    • a. Person : General Manager Jim Gebhard, Pacific Amusement
    • b. Telephone : 1-670-233-4397
I agree to the terms and conditions.
Privacy policy
   
1. Overview

Personal information is information about a living person that includes name, social security number and data that allows to identify (or data that can be combined together to identify) an individual such as symbols, characters, voice, sound effects, message, or biological characteristics.

Anyone reserves the right to control the privacy and making available any personal information that Hong International, Inc. (hereinafter referred to as the "Company") holds. All personal information maintained by the Company is in respect to related laws and/or collected, archived, and managed with agreement from the person. The protection of personal information clause found in "Act of Promotion of Information and Communication Network Utilization and information Protection" and "protection of personal privacy policy" set forth by the department of information and communications declares standards for handling such personal information. The company follows these government standards and actively works to protect the user's privacy.

Through this document entitled handling of personal information, the Company notifies the user of how the personal information is being used, and what we are doing to protect the user's privacy.
 
2. Scope and Method of Collecting Personal Information

01) When registering an account to use our services, the Company collects minimal amount of personal information, and asks for agreement from the user. The user must enter the following information to use our online services. The optional data are collected in order to provide a better quality of service, but are not required and not entering the optional data does not restrict the user from accessing any part of the service.
  • β€’ Scope of Collected Personal Information
    • - Required: ID, password, password confirmation, foreigner registration number and passport (in case of foreigner), name, resident registration number, e-mail, password reset question and answer, telephone (or cell phone number)
    • - Optional: Address, opt-in for newsletter
    • - Optional: Address, opt-in for newsletter
  • β€’ Credit card payment: Issuing company name, card number, expiration date, etc.
  • β€’ Mobile payment: Cell phone number, authorization number, etc.
  • β€’ Bank account transfer: Bank name, account number, account password, etc.
  • β€’ Bank account transfer: Bank name, account number, account password, etc.
  • β€’ When legal representative agrees on behalf of a user under the age of 14: Resident registration number of the legal representative, name, address
02) The Company collects the minimal amount of data required to register as a member to use member services through the home page, written form, or telephone.
 
3. Agreement to Collect Personal Information

01) The Company provides a process to click "I Agree" or "I Do Not Agree" within the "Handling of Personal Information" or the "Usage Agreement" in which if a user clicks on the "I Agree" button, it is assumed the user agrees to allow the Company to collect the personal information.

02) If the user clicks on "I Agree" in regards to receiving commercial advertising through e-mail or mobile phone, it is assumed that the user has agreed to receive such commercial advertising.
 
4. Purpose of Collecting Personal Information

01) The Company collects the personal information for the following purpose:

  • β€’ Name, ID, password, resident registration number, foreigner registration number and passport number (foreigners only): Used to identify a person during registration, check the identity through credit ratings institutions, prevent duplicate registration, customize the service to the person, restrict certain services by age, operation of customer service center, prevention of bad members registering again
  • β€’ E-mail, phone number: Used to notify users, check the user's intention, communication channel for users for trouble shooting and customer inquiries, provide information about new service, product, or event, authenticate the user
  • β€’ Password reset question and answer: Used to authenticate the user when the user has lost his/her password or needs to change his/her password
  • β€’ Bank account information, credit card information, mobile phone number, coupon information: Used to pay for paid services and/or to authenticate the user
  • β€’ Address: Used for statistical purposes (statistics based on age, sex, and place of residence), shipping prizes
  • β€’ Resident registration number of legal representative, name, address: Used when an agreement or approval is needed by a legal representative for an act of a minor, prove the agreement or approval through agreement form
  • β€’ Other optional items: Used to provide customized personal services
02) The Company does not collect sensitive personal information (race, ideology or beliefs, place of birth, political interests, criminal records, history of illness, genetic information, health status, sexual activities, etc.) that may violate user's privacy.

03) The Company may collect the user's IP address and the date and time of visit to prevent bad users that violate the laws or the Company's usage agreement from using the Company's services

04) If the purpose or scope of collecting personal information is changed, the Company receives agreement from the user through the home page (Internet site), written form, telephone, or e-mail.
 
5. Collecting of Personal Information through Cookies

01) The Company does not operate cookies that store and track information about the users. Cookies are text file that is sent automatically to the user's computer when the user connects to the service site, and may be stored on your PC computer's hard disk. The Company uses cookies not to identify the individual user, but the user's computer.

However, the Company may use cookies that store and track information about the user for use in some services. The services that use cookies fall a separate policy that is posted on the service's home page.
02) The user has the right to allow or deny cookies. The user may allow all cookies, ask whenever a cookie is transferred, or to deny the storing of cookies through the web browsers tool -> internet options -> security -> user defined option. However, if the user denies all cookies, the user will not be able to access the services provided by the company that uses cookies.
 
6. The Use of Personal Information Beyond the Purpose and Providing the Information to Third Party

01) The Company uses personal information for the purposes defined in "Purpose of Collecting Personal Information," and does not use it for other purposes or provide the information to third party without the user's consent. However, the following are exemptions to this:

  • β€’ The user has previously agreed to share the information.
  • β€’ The user has violated the service usage agreement, member service usage agree, or another policy
  • β€’ There Is sufficient evidence that the user has caused mental or physical harm to another user and that personal information sharing is required to take lawful action
  • β€’ When it is deemed necessary by law (ex: government institution requests the information through lawful proceedings)
  • β€’ The user participants in an event operated by the Company and the Company needs to provide name, address, and contact information to a partner company to ship the prize
  • β€’ The Company provides name and resident registration number to Korea Credit Rating Information, Inc. to verify the person's identity. This information is used only to verify the person's identity, and the Korea Credit Rating Information, Inc. cannot view the user's personal information.
  • β€’ The Company may provide the user's information to mobile/ARS dispute resolution center when it is requested due to the user's claim or dispute of the charges until the dispute is resolved, and the information is stored for 3 years. The information is provided only after the user has agreed to this.
    - Mobile/ARS Dispute Resolution Center (www.spayment.org)
    - Telephone: 02-563-4033,4012

02) Further, the Company may share personal information to develop new technology and provide better service after getting agreement from the user.
 
7. Viewing and Editing of Personal Information

01) The user may at any time view or edit the user's personal information. The user may view and edit personal information through the home page at my page's "change personal information" page. However, the user may not change the ID, resident registration number, and name for any reason. If the user needs to change any of those items, the user must cancel the membership and register again. If the user has forgotten ID or password, the user should use the "Find ID/Password" menu.

02) When the user requests a correction of the personal information, the personal information is not used or provided until the correction has been made.

03) If the Company changes the personal information, this is notified immediately to the user. If there is a proper reason to deny the user to view or edit all or part of the personal information, the user shall be notified immediately including the reason for the denying.
 
8.Storage and Usage Period or Personal Information

01) The user's personal information is destroyed when the purpose of collection and provision is achieved. However, some personal information regarding payment is stored for a certain period of time according to the laws regarding customer protection in electronic purchases.
  • β€’ Records regarding signing and revocation of agreement: 5 years
  • β€’ Records regarding payment and shipment: 5 years
  • β€’ Records regarding customer dissatisfaction or dispute resolution: 3 years
  • β€’ Copy of the user's ID card (or legal representative's ID card): 1 year
  • β€’ Agreement of legal representative: 1 year
  • β€’ When storage period was previously notified or the user has agreed individually: Period that was notified or agreed
02) The Company will immediately allow the user to view and verify any stored information upon request.
 
9.Link Site

The Company may provide links to another company's website or information stored on another website. In this case, the Company does not have any control over such site or information, and cannot guarantee the usefulness, truthfulness, or lawfulness of the service or information provided there. When the user clicks on a link to go to another site's page, the privacy policy of the site is not related to the Company, and the user should check the site's privacy policy.
 
10.Protection of Person Information of Children

Children under the age of 14 must go through the Purpose of Collecting Personal Information and get permission from a parent or a legal representative. The legal representative's agreement is used to resolve customer dissatisfaction or disputes regarding signing or revoking of an agreement, or regarding provision of payment and services. The Company does the following to protect the personal information of children under the age of 14:

  • 1. Agreement of legal representative: User registration of children under the age of 14 is done through a different form and requires the agreement of legal representative before personal information is collected. In this case, the legal representative must enter the following information. The Company follows the "protection of personal information policy" set forth by the department of information and communications, and uses the information of the legal representatives to verify the agreement only. – the name of the legal representative, contact information – the resident registration information of the legal representative.
  • 2. Notice to legal representative: If needs arise that the legal representative shall be notified of the handling of personal information of children under the age of 14, the Company informs the legal representative according to the "protection of personal information policy" set forth by the department of information and communications.
  • 3. Rights of legal representative: The legal representative may request to view, edit, or delete personal information of children under the age of 14, and the Company shall immediately take action upon such request.
 
11.Protection Policy for Youth

In order to protect user's under the age of 19 from accessing harmful information, the Company plans and executes protection policy for youth. Also, the Company takes the following action to protect the youth from harmful information such as pornographic, unlawful information and unethical and antisocial behaviors.

  • β€’ Establish protection policy for youth from harmful information
  • β€’ Disallow youths from accessing such harmful information
  • β€’ Educate the employees regarding the protection of youths from harmful information
  • β€’ Counsel youth in case of damages and/or suffering caused by harmful information
  • β€’ Any other actions needed to protect youth from harmful information
 
12.Rights and Duties of the User

01) Enter the latest and accurate personal information to prevent any unnecessary accidents. Any accidents caused by entering inaccurate information are the sole responsibility of the user, and using other person's information or false information may cause the account to be restricted or suspended.

02) The user has the right to have his/her personal information protected, and at the same to protect his/her own information as well as not infringe upon other person's information. Please take care to protect personal information such as passwords, and do not deface other person's personal information including postings. The user may be punished to the full extent of the law according to "Act of Promotion of Information and Communication Network Utilization and information Protection" if the user defaces or defames other users.
 
13. Rights of Notification

This policy was set forth on June 26th, 2009. If there are any additions, deletions, or corrections to this policy, the information will be notified through the home page's notice section at least 7 days before such a change is made.
 
14. Person in Charge of Personal Information Management

The Company shall make best effort to provide services safely to the users. In case, an accident occurs through the Company's fault, the responsibility is solely upon the person in charge of personal information management. However, in case information or visitor's posting is damaged or leaked due to network risks such as hacking, the Company does not take any responsibility.

The person in charge of personal information management is as follows:
  • β€’ Name : Jim Gebhard
  • β€’ Poition : General Manager
  • β€’ E-ail : jim@pacificamusement.com
  • β€’ Telephone : 1-670-233-4397
 
15. Counseling and Reporting of Infringement of Personal Information

The Company operates a customer service center to accept feedback from the users regarding personal information and to resolve any complaints.

01) Customer Service Center
  • β€’ E-mail : info@gs.phoenixdart.com
  • β€’ Telephone: 01-670-233-4397
  • β€’ Address: HP.O. Box 504419 Saipan MP 96950
02) In case of any additional counseling regarding personal information, you may consult KISA Personal Information Protection Center (http://www.cyberprivacy.or.kr/), or Cyber Terror Response Center (http://ctrc.go.kr/).
 
I agree to the terms and conditions.
 

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